Studytrax

Studytrax Participant Portal

Engaged participants drive better research.

  • Higher retention and involvement
  • More complete, higher-quality data
  • Less administrative work

Keep participants informed, connected, and involved with personalized information, secure communication, and automated study activities and payments. Collect data on schedule or when events happen.

Book a 5-minute fit check
My research relies heavily on participant engagement, and Studytrax has delivered outstanding results. The interactive form options, secure communication, automated reminders, and integrated calendar made it easy to track protocol events and produced exceptionally high participant retention. We wanted to build in incentives for completing study related activities and using Studytrax has made it easy to do so. And participants have been able to cash out points with little issue. This has made a real difference in study engagement and retention. Participant experience matters!
S. Michelle Ogunwole, MD, PhD

S. Michelle Ogunwole, MD, PhD

Johns Hopkins School of Medicine

Maternal Health

I’ve used Studytrax for multiple studies and clinical trials over the years. The participant portal has been a great way to keep participants engaged throughout our studies. We use it for eConsent, automated reminders and notifications, sharing information back with participants, and managing participant payments. The interactive features have made it easier for participants to complete their study activities and stay involved over time. It’s made a real difference in managing our studies, and we’ve been extremely happy with Studytrax.
Fred Friedberg, PhD

Fred Friedberg, PhD

Stony Brook University

Myalgic encephalomyelitis/chronic fatigue syndrome

The participant portal home screen for an epilepsy study. A sidebar offers a seizure diary and a seizure first aid certification. The main column shows a training card for Seizure First Aid Training and Certification, baseline forms due on a date, and an unread message. A right column shows a rewards balance of 250 points with a redeem button, and reports: my seizure log, medication information, daily diet diary, clinic visit info, and FAQs.

Give participants a reason to return. Choose what to use.

Give participants reasons to stay involved, even when no study activity is due.

Secure communication.

Participant and study team, inside the portal: text, attachments, and photos.

Information when it’s relevant.

Instructions, education, and study updates that appear based on the participant’s own data.

Their own information back.

Reports and trends built from everything collected about a participant: what they entered, what the clinic entered, the medical record, their devices.

Something to do between visits.

Participants can choose diaries, trackers, and courses with related health insights and reports.

Assign reward points.

Set the points participants earn for completing forms and study activities. Points are awarded and totaled automatically.

Participant payments.

Let participants redeem their points for gift cards of their choice, whenever they want. Redemption instructions and transaction records are handled automatically.

Complete data, on time.

Accurate, timely participant data without the constant follow-up.

Available when it’s due.

Forms, questionnaires, and diaries appear on the study’s schedule, with reminders when action is needed.

More than questions and answers.

Rich, interactive forms with images, video, formatted text, colors, conditional questions, and built-in validation.

Informed consent, built in.

Electronic consent and re-consent, with signatures and access to signed documents.

Easy to finish.

Participants can pause and resume activities on any device without losing their progress.

Automate the work around participation.

Reminding, answering, tracking, and paying have rules. Rules can run on their own.

1

Screening

Validate that a participant qualifies

2

Informed consent

Electronic signature, then enrollment

3

Due activities

Triggered, scheduled, or participant driven

4

Notifications

Email, text, messages, and document exchange

5

Payments

Points tracked, paid out, and totalled for 1099s

Configured once. Runs for every participant.
The rewards catalog in the participant portal, showing a balance of 750 points, a search box, a country selector, and a grid of gift cards a participant can redeem against, among them Amazon, Starbucks, Walmart, Google Play, Uber, and prepaid Visa and Mastercard debit cards. A sidebar links to the rewards catalog and to transactions.

Notifications that follow the protocol.

Email, text, and in-portal notification when an activity opens, reminders while it’s open, a different message when it’s about to close or was missed.

Participant payments, start to finish.

Points earned on the criteria you set, a balance the participant can see, gift or debit card redemption from the portal, and an audit trail. No gift-card drawer.

Study information where participants look.

Consent documents, instructions, training, FAQs, and results, in the portal instead of in the coordinator’s inbox.

Collect data when events happen.

A fall, a seizure, a flare, a medication change: the time to collect it is when it happens, not from memory at the next visit. Choose to allow participants to enter data when events occur, start a health diary, log multiple diagnoses, etc.

The study starts it

On the protocol's schedule, with reminders

Week 4 questionnaire
Follow-up assessment
Diary reminder

The participant starts it

Whenever they decide

Sleep diary
Diet diary
I had a fallReported the same day, not at the next visit

See what the portal would do for your study.

Tell us what you need to collect, what you'd like to stop doing by hand, and how you want to reach participants. We'll show you how it would be set up.

Book a 5-minute fit check